Support
Contact Us
We're here to help. Reach out and we'll respond promptly.
Whether you're a host with a question about your event, a guest who received an invitation, or someone looking to learn more about LIQA — get in touch through any of the channels below.
For account help, event questions, billing enquiries, or anything else — our team will get back to you within one business day.
support@liqa-invite.comTo exercise your data rights (access, correction, deletion) or to raise a privacy concern, please email our privacy team directly.
Email privacy teamResponse times
General enquiries: within 1 business day (Sunday–Thursday, 9 AM–6 PM AST). Urgent event-day support: we aim to respond within a few hours. For time-sensitive matters, please include "URGENT" in your email subject line.
What to include in your message
To help us assist you as quickly as possible, please include the following when relevant:
- Your registered phone number or the phone number associated with your LIQA account
- The name of the event you're enquiring about
- A clear description of your question or issue
- Any relevant screenshots or error messages
Looking for quick answers?
Check our FAQ for answers to the most common questions about events, packages, and privacy.